Airport Parking Bristol - Meet and Greet

All persons using the Car Park are deemed to have read, understood and accepted the following terms and conditions.

All persons using our  service  are  subject to the following terms and conditions which are binding on every person using our  facility. These  terms and conditions may not be varied save in writing by Us.

Definitions

In these terms and conditions the following  words or phrases have the following meaning:-

• Airport Bristol International Airport
• Car Park Our property at Bridgewater rd  Bristol
• MOT Certificate Ministry of Transportation Certificate
• Parking Period the period for which You have made a booking to use the Car Park
• We/ Us / Bristol Valet parking
• VAT Value Added Tax
• Vehicle any vehicle of whatever kind which is parked in the Car Park
• You/Your means any person who makes a Booking for a Parking Period or who uses the Car Park for the parking of a Vehicle or any other purpose

Bookings made online

Bookings made by completion of Our booking form via Our website are only effective once confirmed to You by Us by e mail to the e mail address stated by you on the booking form. If there is no email address it will be effective when We post a written confirmation to Your address as stated on the booking form.

Bookings made by telephone

If You make Your booking by telephone , Our telephone operators will take Your booking by taking relevant details from You.

The booking will be completed when a booking reference number is given to You. We will however confirm Your booking by an email or by post as agreed in the course of the telephone call.

Please let Us know if any of the booking information is incorrect using the contact details at the end of these terms and conditions.

Bookings made by post

If You wish to make a booking by post bookings will be completed once written confirmation has been posted by Us.

Cancelling or Amending a Booking

You must check all booking details on receipt of  Our confirmation whether by e mail or by post) and please contact Us immediately on 01275818329 or by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . if any details are incorrect. Please quote  Our booking reference number and give Us 24 hours notice if You wish to cancel or amend Your booking (i.e. You wish to amend Your Parking Period).

You may cancel Your booking or make an amendment by contacting Us.

Refunds will be given for cancellations only if we are notified 48hrs  before your parking commences. 10% fee will be charged.

If You arrive later than 23:59 of the day at the end of the Parking Period then You will charged an additional £5 per day or part thereof.

Payment

All prices are stated in pounds sterling and inclusive of VAT

Payment for a booking made on Our website can be made using all major credit cards and payments.

Payments made online will be processed through PayPal

If payment by card is declined We reserve the right not to fulfill Your booking

If You wish to reclaim Your vehicle before the expiration of the Parking Period You will be liable to pay the parking fee for the agreed Parking Period.

We reserve the right to refuse to permit the exit of any Vehicle until such time as payment shall have been paid in full or otherwise secured to Our satisfaction. Entry to the Car Park with a Vehicle shall for the avoidance of doubt confer upon us a lien (i.e. a right to detain the Vehicle and recover costs) in respect of all charges due to us in respect of the use of the Car Park including (but without limitation) the costs of any damage to the Car Park or of any of our property occasioned by such Vehicle, its driver or other persons accompanying such Vehicle.

Use of Car Park

You warrant to Us that Your vehicle is in a safe and roadworthy condition with an up to date MOT certificate and that no dangerous toxic or illegal substances have been left in the vehicle.
 
You must produce a valid receipt when reclaiming Your vehicle. In the event that a receipt is lost We shall be entitled to require proof of Your identity. We shall not release Your vehicle to a third party without Your prior written authority.
 
If you are not collecting Your vehicle on the day agreed as being the end of Your Parking Period We require no less than two hours notice to make Your vehicle available for collection. We accept no liability for delay in making Your vehicle available prior to expiration of the Parking Period if You have failed to give Us notice

Liability

All Bristol valet parking employees have full driving licences and have full comprehensive insurance.

We do not accept any liability whatsoever for loss of or damage to any vehicle or its contents (including damage to windscreen or glass) save to the extent that it is proved to be directly caused by the negligence or willful act or willful fault of Us.

We do not accept liability for any personal property or loose items left within the vehicle during the Parking Period or whilst travelling between the Car Park and the Airport.

We accept liability in respect of death or personal injury sustained by You only to the extent that it is proved to be caused by the negligence or willful act or willful default of Us.

You shall indemnify Us against any death or personal injury or damage to property arising as a result of any negligent act or otherwise.

 
Notification of damage

You are required in the event of any accident at the Car Park (whether involving a vehicle or otherwise) or any theft from a vehicle at the Car Park to:

a) immediately inform a member of staff of the occurrence and assist in the completion of an Incident Report Form
 
b) in cases of theft, immediately inform the Police
 
c) to notify Your insurers promptly (where appropriate)

If You consider that You have a claim against Us, You should within seven days of the discovery of the loss, destruction, damage or theft, give written notice containing full details of the occurrence to the address specified below

We shall not be liable for any claim  where You fail to notify Us of such incident in accordance with these Conditions

Complaints Procedure

Any comments good or bad should be made in writing to Us at Our address below or by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Please provide Us with as much information as possible so that We can adequately respond to Your complaint.

We will acknowledge Your complaint in writing within 5 working days.

If We do not have sufficient information to enable Us to sufficiently deal with Your complaint, We may write to You for additional information.

In any event We endeavour to respond in full to Your complaint within 20 working days.

In the event that Your complaint relates to damage of Your vehicle You may be required to make Your vehicle available for inspection

How to Contact Us

By E-mail

E-mail Us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 
In Writing
Bristol Valet Parking , 34 Mead Rd , Portishead
Bristol
Bs20 6rz